What is claim in SAP CRM-CLA - Claims Management?

SAP Term: claim

• Component: CRM-CLA

• Component Name: Claims Management

• Description: A request for payment or an assertion by a claimant for compensation, payment, or reimbursement.

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• Key Concepts: 
  A claim is a request for compensation from a customer or vendor due to a product or service not meeting the agreed upon standards. In SAP CRM-CLA Claims Management, claims are managed through the creation of a claim document, which contains all the relevant information about the claim. This document is then used to track the progress of the claim and to ensure that it is resolved in a timely manner. 
  
  How to use it: 
  In SAP CRM-CLA Claims Management, claims can be created by entering the relevant information into the claim document. This includes details such as the customer or vendor name, contact information, product or service details, and any other relevant information. Once the claim document is created, it can be tracked and managed through the system. 
  
  Tips & Tricks: 
  When creating a claim document in SAP CRM-CLA Claims Management, it is important to ensure that all relevant information is included. This will help to ensure that the claim is resolved quickly and efficiently. Additionally, it is important to keep track of all claims in order to ensure that they are being handled properly and in a timely manner. 
  
  Related Information: 
  SAP CRM-CLA Claims Management also provides additional features such as dispute resolution and customer feedback management. Additionally, there are various reports available which can be used to track and analyze claims data.