What is used instances model in SAP (CRM-CIC - Interaction Center WinClient)?

SAP Term: used instances model

• Component: CRM-CIC

• Component Name: Interaction Center WinClient

• Description: A model created behind the scenes by the alert modeler editor. The used instances model describes which events of the meta model are actually used or needed.

Smart SAP Assistant

• Key Concepts: 
  The Used Instances Model is a feature of the CRM-CIC Interaction Center WinClient component of SAP. It allows users to create multiple instances of the same application, allowing them to work on different tasks simultaneously. This model also allows users to switch between different instances quickly and easily. 
  
  How to use it: 
  To use the Used Instances Model, users must first create an instance of the application they wish to use. This can be done by selecting the “Create Instance” option from the main menu. Once an instance has been created, users can then switch between different instances by selecting the “Switch Instance” option from the main menu. 
  
  Tips & Tricks: 
  When creating an instance, it is important to give it a descriptive name so that it can be easily identified later. Additionally, it is important to remember that each instance will have its own set of settings and preferences, so it is important to configure each instance accordingly. 
  
  Related Information: 
  For more information on the Used Instances Model, please refer to the SAP Help documentation for the CRM-CIC Interaction Center WinClient component. Additionally, there are several online tutorials available that provide step-by-step instructions on how to use this feature.