Do you have any question about this SAP term?
Component: CRM-CIC
Component Name: Interaction Center WinClient
Description: Code assigned to the agent's server PIN to allow sending and receiving of pages. &EXAMPLE& If you want to retrieve your voicemail messages, but you call from another line, you first must identify the mailbox in which your messages are stored usually your extension. Then, you must enter a password or access code in order to listen to the messages. The security code is similar to this access code.
Key Concepts: Security code is a feature of the CRM-CIC Interaction Center WinClient that allows users to authenticate their identity and access the system. It is a unique code that is assigned to each user and must be entered in order to gain access to the system. How to use it: To use the security code feature, users must first register with the system and create an account. Once registered, they will be assigned a unique security code which they must enter each time they log in. The security code is case sensitive and must be entered exactly as it appears in order to gain access. Tips & Tricks: It is important to keep your security code safe and secure. Do not share your security code with anyone else, as this could compromise the security of your account. Additionally, it is recommended that you change your security code periodically to ensure that your account remains secure. Related Information: For more information on the security code feature of the CRM-CIC Interaction Center WinClient, please refer to the official documentation provided by SAP.