What is infovalue in SAP CRM-CIC - Interaction Center WinClient?

SAP Term: infovalue

• Component: CRM-CIC

• Component Name: Interaction Center WinClient

• Description: Specifies values used for the agent dashboard display. &EXAMPLE& Infokey = Automatic Number Identification ANI Infovalue = 1-888-555-1212 Display: 1-888-555-1212

Smart SAP Assistant

• Key Concepts: 
  Infovalue is a component of the CRM-CIC Interaction Center WinClient. It is a data structure that stores information about an object, such as its name, type, and value. It is used to store and retrieve data from the CRM-CIC Interaction Center WinClient.
  
  How to use it: 
  Infovalue can be used to store and retrieve data from the CRM-CIC Interaction Center WinClient. To use it, you must first create an infovalue object and then set its properties. Once the properties are set, you can use the infovalue object to store and retrieve data from the CRM-CIC Interaction Center WinClient.
  
  Tips & Tricks: 
  When using infovalue, it is important to remember that it is a data structure and not a database. Therefore, it is important to ensure that all data stored in the infovalue object is valid and up-to-date. Additionally, it is important to ensure that all data stored in the infovalue object is secure and cannot be accessed by unauthorized users.
  
  Related Information: 
  For more information about infovalue, please refer to the SAP documentation for the CRM-CIC Interaction Center WinClient. Additionally, there are many online resources available that provide tutorials and tips on how to use infovalue effectively.