What is execution mode in SAP CRM-CIC - Interaction Center WinClient?

SAP Term: execution mode

• Component: CRM-CIC

• Component Name: Interaction Center WinClient

• Description: The method of executing call lists in the Interaction Center. Possible execution modes include manual and automated execution.

Smart SAP Assistant

• Key Concepts: 
  Execution mode is a feature of the CRM-CIC Interaction Center WinClient that allows users to switch between different modes of operation. It enables users to switch between different tasks, such as customer service, sales, and marketing. The execution mode also allows users to access different functions and features depending on the task they are performing. 
  
  How to use it: 
  To use the execution mode, users must first select the desired mode from the drop-down menu in the top right corner of the CRM-CIC Interaction Center WinClient. Once selected, the user will be able to access the functions and features associated with that mode. For example, if a user selects “Customer Service” as their execution mode, they will be able to access customer service-related functions and features. 
  
  Tips & Tricks: 
  It is important to remember that each execution mode has its own set of functions and features. Therefore, it is important to select the correct execution mode for the task at hand in order to access the necessary functions and features. Additionally, it is important to remember that some functions and features may not be available in certain execution modes. 
  
  Related Information: 
  For more information about the CRM-CIC Interaction Center WinClient and its execution mode feature, please refer to SAP’s official documentation.