What is cart in SAP CRM-CIC - Interaction Center WinClient?

SAP Term: cart

• Component: CRM-CIC

• Component Name: Interaction Center WinClient

• Description: Virtual shopping cart for entering products in the Interaction Center WebClient.

Smart SAP Assistant

• Key Concepts: 
  A cart is a feature of the CRM-CIC Interaction Center WinClient that allows users to store items for later use. It is a virtual shopping cart that stores items such as products, services, and other information. The cart can be used to quickly access and manage items that have been added to it. 
  
  How to Use It: 
  To use the cart, users must first add items to it. This can be done by selecting the item from the list of available items and clicking the “Add to Cart” button. Once an item has been added, it will appear in the cart and can be managed from there. Users can view the contents of their cart, edit or delete items, and check out when they are ready. 
  
  Tips & Tricks: 
  When adding items to the cart, users should make sure that they are selecting the correct item and that all necessary information is included. Additionally, users should check their cart regularly to ensure that all items are up-to-date and accurate. 
  
  Related Information: 
  The CRM-CIC Interaction Center WinClient also includes other features such as order management, customer service, and analytics. These features can be used in conjunction with the cart to provide a comprehensive customer experience.