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Component: CRM-CIC
Component Name: Interaction Center WinClient
Description: The user interface tool that allows the system administrator to create JavaScript scripts that the alert modeler uses at runtime.
Key Concepts: The Alert Modeler Editor is a component of the CRM-CIC Interaction Center WinClient. It is used to create and manage alerts, which are notifications that are triggered when certain conditions are met. Alerts can be used to notify users of important events or changes in the system. How to use it: The Alert Modeler Editor can be used to create and manage alerts. To create an alert, the user must first define the conditions that will trigger the alert. These conditions can include specific values in fields, changes in data, or other criteria. Once the conditions have been defined, the user can then specify what action should be taken when the alert is triggered. This could include sending an email notification, displaying a message on the screen, or running a script. Tips & Tricks: When creating an alert, it is important to make sure that the conditions are specific enough to ensure that only relevant events will trigger the alert. Additionally, it is important to make sure that the action taken when the alert is triggered is appropriate for the situation. Related Information: The Alert Modeler Editor is part of the CRM-CIC Interaction Center WinClient. For more information about this product, please visit https://help.sap.com/viewer/product/CRM_CIC_INTERACTION_CENTER_WINCLIENT/7.0/en-US