What is self-monitoring in SAP CRM-CEC - Collaborative E-Care Management?

SAP Term: self-monitoring

• Component: CRM-CEC

• Component Name: Collaborative E-Care Management

• Description: A practice in which members of a care program measure and record the values of their own health indicators such as blood pressure, blood sugar level, weight, and so on.

Smart SAP Assistant

• Key Concepts: 
  Self-monitoring is a feature of the CRM-CEC Collaborative E-Care Management component of SAP. It allows users to monitor their own performance and progress in order to identify areas for improvement. This feature helps users to stay on top of their work and ensure that they are meeting their goals.
  
  How to use it: 
  Self-monitoring can be used in a variety of ways. It can be used to track progress on tasks, measure performance against goals, and identify areas for improvement. It can also be used to monitor customer service levels, customer satisfaction, and other metrics.
  
  Tips & Tricks: 
  When using self-monitoring, it is important to set realistic goals and track progress regularly. This will help ensure that users are staying on top of their work and making progress towards their goals. Additionally, it is important to review the data regularly in order to identify areas for improvement.
  
  Related Information: 
  Self-monitoring is just one feature of the CRM-CEC Collaborative E-Care Management component of SAP. Other features include customer segmentation, customer service analytics, and customer relationship management (CRM).