What is 'caregiver' in SAP CRM-CEC - Collaborative E-Care Management?

caregiver - Overview

• Component: CRM-CEC

• Component Name: Collaborative E-Care Management

• Description: An individual who provides direct care and who may or may not be related to the member. &EXAMPLE& A spouse, parent, or hired home health aide.

caregiver - Details

• 
  Key Concepts: 
  Caregiver is a term used in the Collaborative E-Care Management (CRM-CEC) component of SAP. It refers to a person or organization that provides care and support to a customer or patient. This could include family members, friends, healthcare professionals, or other organizations. 
  
  How to use it: 
  The Caregiver feature in CRM-CEC allows users to assign caregivers to customers or patients. This allows the caregiver to access information about the customer or patient, such as medical records, appointment reminders, and other relevant data. The caregiver can also be notified of any changes in the customer or patient’s condition. 
  
  Tips & Tricks: 
  When assigning a caregiver to a customer or patient, it is important to ensure that the caregiver has the necessary permissions and access rights to view and manage the customer or patient’s data. It is also important to ensure that the caregiver is aware of any privacy policies that may apply. 
  
  Related Information: 
  The Caregiver feature in CRM-CEC is part of SAP’s suite of customer relationship management (CRM) solutions. Other features in this suite include customer segmentation, lead management, and analytics. For more information on SAP’s CRM solutions, please visit https://www.sap.com/products/crm.html.