What is 'care plan' in SAP CRM-CEC - Collaborative E-Care Management?

care plan - Overview

• Component: CRM-CEC

• Component Name: Collaborative E-Care Management

• Description: A personalized set of recommended tasks and goals for members of a care program. The care plan is used to help members manage their disease, condition, wellness, or other health objectives.

care plan - Details

• 
  Key Concepts: 
  A care plan is a feature of the CRM-CEC Collaborative E-Care Management component of SAP. It is a tool that allows users to create and manage personalized care plans for their customers. Care plans are designed to help customers achieve their desired outcomes by providing them with tailored advice and support. 
  
  How to use it: 
  Care plans can be created in the CRM-CEC Collaborative E-Care Management component of SAP. Users can create a care plan by selecting the customer they want to create a plan for, entering the desired outcomes, and then adding tasks and activities that will help the customer reach those outcomes. The care plan can then be monitored and adjusted as needed. 
  
  Tips & Tricks: 
  When creating a care plan, it is important to ensure that the tasks and activities are realistic and achievable for the customer. It is also important to ensure that the care plan is regularly monitored and updated as needed. 
  
  Related Information: 
  The CRM-CEC Collaborative E-Care Management component of SAP also includes features such as patient engagement, patient education, and patient tracking. These features can be used in conjunction with care plans to provide customers with comprehensive support and guidance.