What is 'analytics database' in SAP CRM-CEC - Collaborative E-Care Management?

analytics database - Overview

• Component: CRM-CEC

• Component Name: Collaborative E-Care Management

• Description: A database instance set up on the customer side using the healthcare analytics data model provided as part of E-Care Data Connect.

analytics database - Details

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  Key Concepts: 
  An analytics database is a type of database used to store and analyze large amounts of data. It is used in SAP's CRM-CEC Collaborative E-Care Management component to store customer data and provide insights into customer behavior. It can be used to identify trends, predict customer needs, and improve customer service. 
  
  How to use it: 
  The analytics database in SAP's CRM-CEC Collaborative E-Care Management component can be used to store customer data and analyze it for insights. This data can be used to identify trends, predict customer needs, and improve customer service. The analytics database can also be used to generate reports and dashboards that provide an overview of customer behavior. 
  
  Tips & Tricks: 
  When using the analytics database in SAP's CRM-CEC Collaborative E-Care Management component, it is important to ensure that the data is accurate and up-to-date. This will ensure that the insights generated from the data are reliable and useful. Additionally, it is important to regularly review the data and reports generated from the analytics database to ensure that they are still relevant and useful. 
  
  Related Information: 
  SAP's CRM-CEC Collaborative E-Care Management component also includes other features such as a customer relationship management (CRM) system, a knowledge base, and a customer service portal. These features can be used in conjunction with the analytics database to provide a comprehensive view of customer