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Component: CRM-CEC-CT
Component Name: Collaboration Tools for Collaborative E-Care
Description: A class that registers that a new user has been assigned to a specific role. &EXAMPLE& A user is assigned to the E-Care Social Connect Self-Registered role during the registration process in E-Care Social Connect
Key Concepts: Role listener is a component of the Collaboration Tools for Collaborative E-Care (CRM-CEC-CT) in SAP. It is a tool that allows users to monitor and manage the roles assigned to them in the system. It also allows users to view and manage their own roles, as well as those of other users. How to use it: To use the role listener, users must first log into the SAP system. Once logged in, they can access the role listener by navigating to the CRM-CEC-CT menu. From there, they can view and manage their own roles, as well as those of other users. Tips & Tricks: When using the role listener, it is important to remember that roles are assigned to users based on their job responsibilities. Therefore, it is important to ensure that each user has the correct roles assigned to them in order to ensure that they have access to all of the necessary functions and features within the system. Related Information: The role listener is part of a larger suite of tools within SAP known as Collaboration Tools for Collaborative E-Care (CRM-CEC-CT). This suite includes tools such as chatbots, virtual agents, and customer service portals. All of these tools are designed to help organizations better manage customer interactions and provide better customer service.