What is redundant in SAP CRM-CCI - SAP Contact Center?

SAP Term: redundant

• Component: CRM-CCI

• Component Name: SAP Contact Center

• Description: Duplicating the function of another component in a system and providing a back-up in the event of a component failure.

Smart SAP Assistant

• Key Concepts: 
  Redundancy is a concept used in the CRM-CCI SAP Contact Center Infrastructure to ensure that the system remains operational even if one or more components fail. It is achieved by having multiple copies of the same component, so that if one fails, the other can take over its functions. This ensures that the system remains available and operational.
  
  How to use it: 
  Redundancy is used in the CRM-CCI SAP Contact Center Infrastructure to ensure that the system remains operational even if one or more components fail. To achieve this, multiple copies of the same component are created and stored in different locations. If one component fails, the other can take over its functions and keep the system running.
  
  Tips & Tricks: 
  When setting up redundancy in the CRM-CCI SAP Contact Center Infrastructure, it is important to ensure that all components are kept up to date and that they are regularly tested to ensure they are working correctly. This will help to ensure that the system remains operational even if one or more components fail.
  
  Related Information: 
  Redundancy is also used in other areas of IT, such as storage and networking. It is important to understand how redundancy works in order to ensure that systems remain operational even if one or more components fail.