What is 'Infrastructure Administrator' in SAP CRM-CCI - SAP Contact Center?

Infrastructure Administrator - Overview

• Component: CRM-CCI

• Component Name: SAP Contact Center

• Description: An administration application for creating the system model and starting and stopping all components of the system

Infrastructure Administrator - Details

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  Key Concepts: 
  An Infrastructure Administrator is responsible for the installation, configuration, and maintenance of the SAP Contact Center Infrastructure (CRM-CCI) system. This includes setting up the hardware and software components, configuring the system to meet customer requirements, and troubleshooting any issues that arise. The Infrastructure Administrator also ensures that the system is secure and compliant with industry standards. 
  
  How to use it: 
  The Infrastructure Administrator is responsible for setting up the hardware and software components of the SAP Contact Center Infrastructure (CRM-CCI) system. This includes installing the necessary software, configuring the system to meet customer requirements, and troubleshooting any issues that arise. The Infrastructure Administrator also ensures that the system is secure and compliant with industry standards. 
  
  Tips & Tricks: 
  When setting up the SAP Contact Center Infrastructure (CRM-CCI) system, it is important to ensure that all hardware and software components are properly installed and configured. Additionally, it is important to ensure that all security measures are in place to protect the system from unauthorized access. 
  
  Related Information: 
  For more information on SAP Contact Center Infrastructure (CRM-CCI), please refer to the official SAP documentation. Additionally, there are many online resources available that provide helpful tips and tricks for setting up and maintaining an SAP Contact Center Infrastructure (CRM-CCI) system.