What is customizer in SAP CRM-CCI - SAP Contact Center?

SAP Term: customizer

• Component: CRM-CCI

• Component Name: SAP Contact Center

• Description: Lines of code that are used to import a function to the system.

Smart SAP Assistant

• Key Concepts: 
  A customizer is a user in the CRM-CCI SAP Contact Center Infrastructure who has the ability to customize the system to meet their specific needs. This includes creating custom fields, setting up custom views, and configuring the system to meet their specific requirements. 
  
  How to use it: 
  Customizers can access the CRM-CCI SAP Contact Center Infrastructure by logging into the system with their user credentials. Once logged in, they can access the customization options available to them. This includes creating custom fields, setting up custom views, and configuring the system to meet their specific requirements. 
  
  Tips & Tricks: 
  When customizing the CRM-CCI SAP Contact Center Infrastructure, it is important to keep in mind that any changes made will affect all users of the system. Therefore, it is important to test any changes before making them live. Additionally, it is important to ensure that any changes made are in line with company policies and procedures. 
  
  Related Information: 
  For more information on customizing the CRM-CCI SAP Contact Center Infrastructure, please refer to the official documentation provided by SAP. Additionally, there are many online resources available that provide tips and tricks for customizing the system.