What is country code in SAP CRM-CCI - SAP Contact Center?

SAP Term: country code

• Component: CRM-CCI

• Component Name: SAP Contact Center

• Description: A country calling code in telephony applications that is defined by ITU-T recommendations E.123 and E.164. It is also called IDD International Direct Dialling or ISD International Subscriber Dialling codes.

Smart SAP Assistant

• Key Concepts: 
  Country code is a two-digit code used to identify a country in SAP Contact Center Infrastructure (CRM-CCI). It is used to store and manage customer contact information, such as address, phone number, and email address. The country code is used to ensure that the customer's contact information is stored in the correct country. 
  
  How to use it: 
  When creating a customer contact record in SAP Contact Center Infrastructure, the user must enter the two-digit country code associated with the customer's address. This will ensure that the customer's contact information is stored in the correct country. 
  
  Tips & Tricks: 
  When entering a customer's contact information into SAP Contact Center Infrastructure, it is important to double-check that the correct country code has been entered. This will ensure that the customer's contact information is stored in the correct country. 
  
  Related Information: 
  The two-digit country codes used in SAP Contact Center Infrastructure are based on ISO 3166-1 alpha-2 codes. For more information on ISO 3166-1 alpha-2 codes, please visit https://en.wikipedia.org/wiki/ISO_3166-1_alpha-2.