What is base installation in SAP CRM-CCI - SAP Contact Center?

SAP Term: base installation

• Component: CRM-CCI

• Component Name: SAP Contact Center

• Description: The complete software package of a certain version. Each virtual unit is using the specified base installation, thus all software packages installed in a virtual unit always use the same software version. Hotfixes patches are dedicated to a specific base installation, and the entire software is upgraded by changing the base installation.

Smart SAP Assistant

• Key Concepts: 
  Base installation is the initial installation of the CRM-CCI SAP Contact Center Infrastructure component. It includes the basic components and features needed to get the system up and running. It also includes the necessary configuration settings and data to ensure that the system is properly set up and functioning. 
  
  How to use it: 
  The base installation of the CRM-CCI SAP Contact Center Infrastructure component is typically done by a qualified IT professional. The installation process involves setting up the necessary hardware, software, and network components, as well as configuring the system to meet the customer's specific requirements. Once the base installation is complete, additional features and components can be added as needed. 
  
  Tips & Tricks: 
  When installing the CRM-CCI SAP Contact Center Infrastructure component, it is important to ensure that all of the necessary hardware, software, and network components are properly configured and functioning correctly. Additionally, it is important to ensure that all of the necessary data is properly entered into the system in order to ensure that it functions correctly. 
  
  Related Information: 
  For more information on installing and configuring the CRM-CCI SAP Contact Center Infrastructure component, please refer to SAP's official documentation or contact a qualified IT professional for assistance.