What is A number in SAP CRM-CCI - SAP Contact Center?
Get instant SAP help. Sign up for our Free Essentials Plan.SAP Term: A number
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Component: CRM-CCI
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Component Name: SAP Contact Center
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Description: A number from which a call or a message comes.
Smart SAP Assistant
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Key Concepts: A number is a unique identifier used in the SAP Contact Center Infrastructure (CRM-CCI) to identify a customer or contact. It is used to store and retrieve customer information, such as contact details, preferences, and past interactions. How to use it: The A number is used to identify customers in the CRM-CCI system. It is used to store and retrieve customer information, such as contact details, preferences, and past interactions. The A number can be used to quickly access customer information when needed. Tips & Tricks: When entering a customer’s A number into the CRM-CCI system, make sure to double-check that the number is correct. This will ensure that the correct customer information is retrieved. Related Information: The A number is just one of many identifiers used in the CRM-CCI system. Other identifiers include customer name, email address, phone number, and account number.
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