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Component: CRM-BTX
Component Name: Business Transactions
Description: The proportion of quotations successfully converted into sales orders in comparison to the total quantity of quotations for a product.
Key Concepts: Success rate is a metric used in SAP CRM-BTX Business Transactions to measure the success of a transaction. It is calculated by dividing the number of successful transactions by the total number of transactions. This metric is used to evaluate the performance of a business transaction and identify areas for improvement. How to use it: To calculate the success rate, first determine the total number of transactions. Then, count the number of successful transactions and divide it by the total number of transactions. The result is the success rate. This metric can be used to compare different business transactions and identify areas for improvement. Tips & Tricks: It is important to track success rate over time in order to identify trends and areas for improvement. Additionally, it is important to consider other factors such as customer satisfaction when evaluating success rate. Related Information: Success rate can be used in conjunction with other metrics such as customer satisfaction, response time, and cost per transaction to gain a better understanding of a business transaction's performance. Additionally, success rate can be used to compare different business transactions and identify areas for improvement.