What is rating in SAP (CRM-BTX - Business Transactions)?

SAP Term: rating

• Component: CRM-BTX

• Component Name: Business Transactions

• Description: An evaluation of a characteristic assigned to a partner on a partner team, or of a relationship between partners. For example, you assign the characteristic "technical knowledge" to the contact person in an Opportunity, and enter the rating "high" for this characteristic. Ratings help you create effective business strategy by recording details about the people with whom you work. They are only relevant in partner teams, such as the Buying Center in Opportunities.

Smart SAP Assistant

• Key Concepts: 
  Rating is a feature in SAP CRM-BTX Business Transactions that allows users to assign a numerical value to a customer or product. This numerical value is used to measure the performance of the customer or product and can be used to make decisions about future interactions. Ratings can be assigned by customers, employees, or other stakeholders. 
  
  How to use it: 
  In order to use the rating feature, users must first create a rating scale. This scale should include the numerical values that will be used to rate customers or products. Once the scale is created, users can assign ratings to customers or products by selecting the appropriate numerical value from the scale. Ratings can be assigned manually or automatically based on predetermined criteria. 
  
  Tips & Tricks: 
  When creating a rating scale, it is important to ensure that the numerical values are clearly defined and easy to understand. Additionally, it is important to ensure that ratings are assigned consistently across all customers and products. This will help ensure that ratings are accurate and meaningful. 
  
  Related Information: 
  The rating feature in SAP CRM-BTX Business Transactions is closely related to other features such as customer segmentation and product categorization. These features can be used in conjunction with ratings to provide more detailed insights into customer and product performance. Additionally, ratings can be used in conjunction with other metrics such as customer satisfaction scores and product reviews to provide a more comprehensive view of customer and product performance.