What is follow-up transaction in SAP CRM-BTX - Business Transactions?

SAP Term: follow-up transaction

• Component: CRM-BTX

• Component Name: Business Transactions

• Description: A business object that refers to an existing business object. &EXAMPLE& You can create a service confirmation as a follow-up transaction to a service order.

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• Key Concepts: 
  A follow-up transaction is a type of business transaction in SAP CRM-BTX. It is used to track the progress of a customer’s order or request and to ensure that all necessary steps are taken to complete the transaction. The follow-up transaction is linked to the original transaction and can be used to monitor the status of the order or request.
  
  How to use it: 
  To use a follow-up transaction, first create a new business transaction in SAP CRM-BTX. Then, select the “Follow-up” option from the dropdown menu. This will create a new follow-up transaction that is linked to the original transaction. You can then enter any additional information or notes related to the order or request. Finally, you can track the progress of the order or request by viewing the status of the follow-up transaction.
  
  Tips & Tricks: 
  When creating a follow-up transaction, make sure to include all relevant information related to the order or request. This will help ensure that all necessary steps are taken to complete the transaction. Additionally, it is important to regularly check the status of the follow-up transaction in order to ensure that it is progressing as expected.
  
  Related Information: 
  For more information about using follow-up transactions in SAP CRM-BTX, please refer to SAP’s official documentation on Business Transactions (https://help.sap.com/viewer/product/CRM_BTX/7.0/en-US). Additionally, you can find more tips and tricks for using SAP CRM-BTX on various online forums and blogs.