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Component: CRM-BTX
Component Name: Business Transactions
Description: Pre-defined partner function in the buying center within the Sales Methodology. The decider recommends to the endorser which alternative solutions should be purchased, is responsible for the project's success and for keeping the budget.
Key Concepts: A decider is a user in the SAP CRM-BTX Business Transactions component who is responsible for making decisions on customer requests. The decider is typically a manager or supervisor who has the authority to approve or reject customer requests. The decider can also assign tasks to other users in the system. How to use it: The decider is responsible for reviewing customer requests and making decisions based on the information provided. The decider can approve or reject customer requests, as well as assign tasks to other users in the system. The decider can also provide feedback to customers regarding their requests. Tips & Tricks: When making decisions, it is important for the decider to consider all relevant information and take into account any potential risks or consequences of their decision. It is also important for the decider to communicate their decision clearly and promptly to all relevant parties. Related Information: The SAP CRM-BTX Business Transactions component also includes other user roles such as requester, approver, and processor. Each of these roles has different responsibilities and must work together in order for customer requests to be processed efficiently and effectively.