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Component: CRM-BTX-SVO
Component Name: Service Order
Description: A service process item that contains a service product. A service product item is used to document customer wishes, the procedure for the performance of the service and for entering planning-relevant data. Planning-relevant data can be the service team, the estimated duration of performance and dates.
Key Concepts: A service product item is a component of the SAP CRM-BTX-SVO Service Order. It is a type of product that is used to define services that are offered to customers. It is used to define the characteristics of a service, such as its duration, cost, and other details. How to use it: In order to use a service product item, you must first create it in the SAP CRM-BTX-SVO Service Order. This can be done by entering the relevant information about the service, such as its duration, cost, and other details. Once the service product item has been created, it can then be used in the SAP CRM-BTX-SVO Service Order to define services that are offered to customers. Tips & Tricks: When creating a service product item in the SAP CRM-BTX-SVO Service Order, it is important to ensure that all of the relevant information about the service is entered accurately. This will ensure that customers are able to accurately understand what services are being offered and how much they will cost. Related Information: For more information about creating and using service product items in the SAP CRM-BTX-SVO Service Order, please refer to the official SAP documentation.