1. SAP Glossary
  2. Service Request
  3. change management


What is change management in SAP CRM-BTX-SRQ - Service Request?


SAP Term: change management

  • Component: CRM-BTX-SRQ

  • Component Name: Service Request

  • Description: A process of controlling changes to the infrastructure or any aspect of services, enabling approved changes with minimal disruption.


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  • Key Concepts: 
    Change management is a process used to ensure that changes to SAP systems are properly planned, tested, and implemented. It is an important part of the overall SAP system lifecycle and helps to ensure that changes are made in a controlled and consistent manner. In the context of CRM-BTX-SRQ Service Request Management, change management is used to manage the process of creating, approving, and implementing service requests. 
    
    How to use it: 
    Change management in CRM-BTX-SRQ Service Request Management is used to manage the process of creating, approving, and implementing service requests. This includes creating a service request, assigning it to an approver, and then implementing the request once it has been approved. The change management process also includes tracking the progress of the request and ensuring that any changes made are properly documented. 
    
    Tips & Tricks: 
    When using change management in CRM-BTX-SRQ Service Request Management, it is important to ensure that all changes are properly documented. This will help to ensure that any changes made are tracked and can be easily reverted if necessary. Additionally, it is important to ensure that all stakeholders involved in the change management process are kept informed of any changes made. 
    
    Related Information: 
    For more information on change management in CRM-BTX-SRQ Service Request Management, please refer to the SAP Help Portal or contact your local SAP support team. Additionally, there are a number of online resources available which provide further information on change management processes in SAP systems.
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