What is bulletin in SAP CRM-BTX-SRQ - Service Request?

SAP Term: bulletin

• Component: CRM-BTX-SRQ

• Component Name: Service Request

• Description: A short note concerning business partners or installed bases that can be posted in the bulletin board. A bulletin can then be displayed in the master data and in transaction types related to the relevant business objects.

Smart SAP Assistant

• Key Concepts: 
  A bulletin is a type of document in SAP CRM Service Request Management (SRQ) that is used to inform customers about important information related to their service requests. It can be used to provide updates on the status of a service request, provide additional information about the service request, or provide instructions on how to complete the service request. 
  
  How to use it: 
  Bulletins can be created in SAP CRM SRQ by selecting the “Create Bulletin” option from the main menu. This will open a form where you can enter the details of the bulletin, such as the title, description, and any attachments. Once you have entered all of the necessary information, you can save the bulletin and it will be sent to the customer. 
  
  Tips & Tricks: 
  When creating a bulletin, it is important to make sure that all of the information is accurate and up-to-date. Additionally, it is important to make sure that all of the instructions are clear and easy to understand. This will help ensure that customers are able to complete their service requests in a timely manner. 
  
  Related Information: 
  For more information about creating bulletins in SAP CRM SRQ, please refer to the official SAP documentation. Additionally, there are many online resources available that provide step-by-step instructions on how to create bulletins in SAP CRM SRQ.