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Component: CRM-BTX-CTR-SCO
Component Name: Service Contract
Description: A list created in a service contract item used to enter all services and spare parts for a service package. The product list enables the proposal of services and spare parts in the service order, and the functionality for releasing them from service contracts.
Key Concepts: Product list is a feature of the SAP CRM-BTX-CTR-SCO Service Contract component. It allows users to create and manage lists of products and services that can be used in service contracts. The product list can be used to define the scope of a service contract, as well as to track the products and services that are included in the contract. How to use it: To use the product list feature, users must first create a list of products and services that they want to include in their service contract. This list can be created manually or imported from an external source. Once the list is created, users can add or remove items from the list as needed. Additionally, users can set up rules for how the products and services should be priced and billed. Tips & Tricks: When creating a product list, it is important to ensure that all items are accurately described and priced correctly. Additionally, it is important to keep the list up-to-date with any changes in pricing or availability of products and services. Related Information: The product list feature is closely related to other features of the SAP CRM-BTX-CTR-SCO Service Contract component, such as pricing rules and billing rules. Additionally, product lists can be used in conjunction with other features, such as customer segmentation and marketing campaigns.