What is communication hyperlink in SAP CRM-BF - Basic Functions?

SAP Term: communication hyperlink

• Component: CRM-BF

• Component Name: Basic Functions

• Description: An element on the WebClient UI that allows you to contact a business partner. For example, the telephone number of a business partner can be displayed as a communication hyperlink, and you can click it to open the dial pad with the telephone number prefilled.

Smart SAP Assistant

• Key Concepts: 
  Communication hyperlinks are a feature of the SAP CRM-BF Basic Functions component. They allow users to link documents, emails, and other communication objects to business transactions. This allows users to quickly access related information and documents without having to search through multiple sources. 
  
  How to use it: 
  To use communication hyperlinks, users must first create a communication object in the system. This can be done by selecting the “Create Communication Object” option from the menu. Once the object is created, users can then link it to a business transaction by selecting the “Link Communication Object” option from the menu. 
  
  Tips & Tricks: 
  When linking communication objects to business transactions, it is important to ensure that all relevant information is included in the object. This will make it easier for users to quickly access related information and documents. Additionally, it is important to keep communication objects up-to-date so that users have access to the most recent information. 
  
  Related Information: 
  For more information on communication hyperlinks, please refer to the SAP Help documentation or contact your local SAP support team.