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Component: CRM-ANA
Component Name: CRM Analytics
Description: Workbench in SAP Customer Relationship Management SAP CRM that can be used to enhance interactive reports with standard SAP fields.
Key Concepts: The Interactive Reporting Enhancement Workbench (IREW) is a component of the SAP CRM Analytics module. It is a tool that allows users to create and customize interactive reports, which are graphical representations of data that can be used to analyze and visualize trends. The IREW also provides users with the ability to create custom reports, which can be used to gain insights into customer behavior and other business trends. How to use it: The IREW can be accessed through the SAP CRM Analytics module. Once in the IREW, users can create interactive reports by selecting the data they want to analyze and then selecting the type of report they want to generate. The IREW also allows users to customize their reports by adding filters, sorting data, and changing the layout of the report. Tips & Tricks: When creating an interactive report, it is important to consider what type of data you want to analyze and how you want to present it. For example, if you are looking for insights into customer behavior, you may want to use a bar chart or line graph. Additionally, it is important to consider how you will filter your data so that you can focus on the most relevant information. Related Information: The IREW is part of the SAP CRM Analytics module, which also includes other tools such as predictive analytics and customer segmentation. Additionally, there are many resources available online that provide tutorials and tips on how to use the IREW effectively.