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Component: CRM-ANA
Component Name: CRM Analytics
Description: A marker that identifies whether an opportunity has progressed very quickly through the previous sales stage or has even skipped the last sales stage. The fast status compares the date of the last sales stage change last to current sales stage and the last but one sales stage change. If the duration of the last sales stage was equal to or less than 10 days, the opportunity is assigned the status 'fast'. The fast status is of particular importance to sales managers as a warning in case an opportunity needs to be slowed down. It also indicates an opportunity in regression, as the status refers to the movement of an opportunity rather than the direction in the sales pipeline.
Key Concepts: Fast status is a feature in SAP CRM Analytics that allows users to quickly and easily view the status of their customer relationships. It provides an overview of the current state of customer relationships, including customer segmentation, customer satisfaction, and customer loyalty. How to use it: To use fast status, users must first log into their SAP CRM Analytics account. Once logged in, they can access the fast status feature by navigating to the “Analytics” tab and selecting “Fast Status” from the drop-down menu. From there, users can view a summary of their customer relationships, including segmentation, satisfaction, and loyalty. Tips & Tricks: When using fast status, it is important to remember that the data presented is only as accurate as the data entered into SAP CRM Analytics. Therefore, it is important to ensure that all customer data is up-to-date and accurate before viewing the fast status report. Additionally, users should take advantage of the filtering options available in fast status to narrow down their results and get a more detailed view of their customer relationships. Related Information: For more information on using fast status in SAP CRM Analytics, users can refer to the official SAP documentation or contact their SAP support team for assistance. Additionally, there are many online resources available that provide tutorials and tips on using fast status in SAP CRM Analytics.