What is online catalog in SAP CEC - Customer Engagement and Commerce?

SAP Term: online catalog

• Component: CEC

• Component Name: Customer Engagement and Commerce

• Description: A version of a product catalog that is visible to online store customers.

Smart SAP Assistant

• Key Concepts: 
  An online catalog is a feature of SAP Customer Engagement and Commerce (CEC) that allows customers to browse and purchase products and services from a company’s website. It is an online store that displays product information, pricing, and availability in an organized manner. The catalog can be customized to meet the needs of the customer, such as displaying products in different categories or sorting them by price.
  
  How to use it: 
  To use the online catalog, customers must first create an account with the company. Once they have done so, they can browse the catalog and select items they wish to purchase. Customers can add items to their cart and proceed to checkout. At checkout, customers can enter their payment information and complete their purchase.
  
  Tips & Tricks: 
  When creating an online catalog, it is important to make sure that the product information is accurate and up-to-date. Additionally, it is important to make sure that the checkout process is secure and easy-to-use for customers. Finally, it is important to provide customer support in case customers have any questions or issues with their purchase.
  
  Related Information: 
  SAP CEC also offers other features such as product recommendations, personalized offers, loyalty programs, and more. Additionally, SAP CEC integrates with other SAP solutions such as SAP Hybris Marketing and SAP Hybris Commerce to provide a comprehensive customer experience.