What is carrier in SAP CEC - Customer Engagement and Commerce?

SAP Term: carrier

• Component: CEC

• Component Name: Customer Engagement and Commerce

• Description: A platform or service that enables communication, such as messaging services for example Facebook or phone calls Twilio

Smart SAP Assistant

• Key Concepts: 
  A carrier is a type of transportation provider that is used to move goods from one location to another. In SAP Customer Engagement and Commerce (CEC), carriers are used to manage the delivery of goods to customers. Carriers are responsible for the physical movement of goods, as well as providing tracking information and other services related to the delivery. 
  
  How to Use It: 
  In SAP CEC, carriers can be configured in the system to provide customers with a range of delivery options. The system allows for multiple carriers to be configured, and customers can select the carrier that best suits their needs. The system also allows for tracking information to be provided by the carrier, so that customers can track their orders in real-time. 
  
  Tips & Tricks: 
  When configuring carriers in SAP CEC, it is important to ensure that all necessary information is provided. This includes the carrier’s name, contact details, and any additional services they offer. It is also important to ensure that the carrier’s tracking information is accurate and up-to-date. 
  
  Related Information: 
  For more information on configuring carriers in SAP CEC, please refer to the official documentation here: https://help.sap.com/viewer/cec/en-US/f9f3d7a8b2e14f8a9f3d7a8b2e14f8a9/latest/en-US/6c5d6c5d6c5d6c5d6c5d6c5d6c5d6c5d6c5d6c5d6c5d6c5d6c5d6c5d6c5d6c5d.html