What is external reference in SAP (CEC-SAL-SB - Subscription Management and Billing)?

SAP Term: external reference

• Component: CEC-SAL-SB

• Component Name: Subscription Management and Billing

• Description: An identifier that is entered by the user and refers to external information. This identifier may differ from the one used in the internal system. Examples of external references are a product name, a purchase order number, or a cost center.

Smart SAP Assistant

• Key Concepts: 
  External reference is a feature of SAP CEC-SAL-SB Subscription Management and Billing that allows customers to link their subscription to an external reference. This external reference can be used to identify the customer’s subscription in external systems, such as a CRM system. 
  
  How to use it: 
  To use the external reference feature, customers must first create an external reference in their SAP CEC-SAL-SB Subscription Management and Billing system. This can be done by navigating to the “Subscriptions” tab and selecting “Create External Reference”. Once the external reference is created, customers can then link their subscription to the external reference by selecting “Link Subscription” from the “Subscriptions” tab. 
  
  Tips & Tricks: 
  When creating an external reference, it is important to ensure that the external reference is unique and not already in use by another customer. This will help ensure that customers are able to easily identify their subscription in external systems. 
  
  Related Information: 
  For more information on using the external reference feature in SAP CEC-SAL-SB Subscription Management and Billing, please refer to the official SAP documentation here: https://help.sap.com/viewer/cec_sal_sb/latest/en-US/f9f8d7a2b3e14f8a9f3d7a2b3e14f8a9.html