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Component: CEC-MKT
Component Name: SAP Marketing
Description: Report that removes a contact's ID from interaction contact data. The contact ID is then removed but the ID is stored in the system to ensure all future updates are considered. Thus, the contact data is not updated when new interactions are uploaded into the system.
Key Concepts: Remove Contact Identity is a feature in SAP Marketing Cloud that allows users to delete contact identities from their system. This feature is useful for removing outdated or incorrect contact information, as well as for ensuring data privacy and security. How to use it: To use the Remove Contact Identity feature, users must first select the contact identity they wish to delete. This can be done by navigating to the Contacts tab in SAP Marketing Cloud and selecting the contact identity from the list. Once selected, users can click on the “Remove Contact Identity” button to delete the contact identity from their system. Tips & Tricks: When using the Remove Contact Identity feature, it is important to remember that this action cannot be undone. Therefore, it is important to double-check that the correct contact identity has been selected before deleting it. Additionally, users should ensure that all relevant data associated with the contact identity has been backed up before deleting it. Related Information: For more information on using the Remove Contact Identity feature in SAP Marketing Cloud, please refer to the official SAP documentation here: https://help.sap.com/viewer/p/SAP_MARKETING_CLOUD