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Component: CEC-MKT-LOY
Component Name: SAP Loyalty Marketing
Description: An activity or event related to a loyalty member, which is processed by the rules defined in the loyalty program.
Key Concepts: Transaction is a term used in SAP Loyalty Marketing to refer to a customer’s interaction with the loyalty program. It is used to track customer activity and reward customers for their loyalty. Transactions can include purchases, referrals, and other activities that are tracked by the loyalty program. How to Use It: In SAP Loyalty Marketing, transactions are used to track customer activity and reward customers for their loyalty. Transactions can be created manually or automatically depending on the type of activity being tracked. For example, when a customer makes a purchase, a transaction is created automatically. When a customer refers a friend, a transaction is created manually. Tips & Tricks: When creating transactions in SAP Loyalty Marketing, it is important to ensure that all relevant information is included in the transaction. This includes the customer’s name, the type of activity being tracked, and any rewards associated with the transaction. Additionally, it is important to ensure that all transactions are properly recorded in order to accurately track customer activity and reward customers for their loyalty. Related Information: SAP Loyalty Marketing also includes features such as points tracking, rewards management, and analytics. These features can be used in conjunction with transactions to provide customers with an enhanced loyalty experience. Additionally, SAP Loyalty Marketing integrates with other SAP products such as SAP Customer Relationship Management (CRM) and SAP Business Intelligence (BI) to provide customers with an even more comprehensive loyalty experience.