What is reset points in SAP CEC-MKT-LOY - SAP Loyalty Marketing?

SAP Term: reset points

• Component: CEC-MKT-LOY

• Component Name: SAP Loyalty Marketing

• Description: To set the balance of loyalty points of a loyalty member to zero.

Smart SAP Assistant

• Key Concepts: 
  Reset points are a feature of SAP Loyalty Marketing that allow customers to reset their loyalty points balance to zero. This allows customers to start fresh with their loyalty points and encourages them to continue participating in the loyalty program. 
  
  How to use it: 
  To use reset points, customers must first be enrolled in the loyalty program. Once enrolled, customers can reset their points balance by logging into their account and selecting the “Reset Points” option. This will reset their points balance to zero and allow them to start earning new points. 
  
  Tips & Tricks: 
  It is important to note that resetting points does not delete any of the customer’s existing loyalty points. Instead, it simply sets the balance back to zero so that customers can start fresh with their loyalty points. Additionally, customers should be aware that resetting their points may affect any rewards or discounts they have earned through the loyalty program. 
  
  Related Information: 
  For more information on reset points, customers can visit the SAP Loyalty Marketing website or contact customer service for assistance. Additionally, customers can view a list of frequently asked questions about resetting points on the website.