What is 'refer a friend' in SAP CEC-MKT-LOY - SAP Loyalty Marketing?

refer a friend - Overview

• Component: CEC-MKT-LOY

• Component Name: SAP Loyalty Marketing

• Description: A loyalty program member can recommend friends to the loyalty program by using a referral code.

refer a friend - Details

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  Key Concepts: 
  Refer a friend is a feature of SAP Loyalty Marketing that allows customers to refer their friends to a company’s loyalty program. The feature allows customers to share their loyalty program with their friends and family, and rewards them for doing so. 
  
  How to use it: 
  To use the Refer a Friend feature, customers must first be enrolled in the loyalty program. Once enrolled, they can access the Refer a Friend feature from the loyalty program’s website or mobile app. Customers can then enter the email addresses of their friends and family, and send them an invitation to join the loyalty program. 
  
  Tips & Tricks: 
  When using the Refer a Friend feature, it is important to ensure that customers are aware of any rewards they may receive for referring their friends. Additionally, it is important to ensure that customers are aware of any terms and conditions associated with the referral program. 
  
  Related Information: 
  The Refer a Friend feature is part of SAP Loyalty Marketing, which is a suite of tools designed to help companies create and manage loyalty programs. Additionally, SAP Loyalty Marketing includes features such as customer segmentation, reward management, and analytics.