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Component: CEC-MKT-LOY
Component Name: SAP Loyalty Marketing
Description: The currency that is equivalent to loyalty points. For example, 10 USD that is spent to purchase a product is equal to 5 loyalty points.
Key Concepts: Points to currency ratio is a feature of the SAP Loyalty Marketing component (CEC-MKT-LOY) that allows customers to exchange loyalty points for currency. This ratio is set by the company and determines how many loyalty points are required to redeem a certain amount of currency. How to use it: The points to currency ratio can be set up in the SAP Loyalty Marketing component. The company can decide how many loyalty points are required to redeem a certain amount of currency. This ratio can be adjusted at any time, allowing companies to adjust their loyalty program as needed. Tips & Tricks: It is important to consider the customer’s experience when setting up the points to currency ratio. Companies should ensure that the ratio is fair and attractive to customers, as this will encourage them to participate in the loyalty program. Related Information: The points to currency ratio is just one feature of the SAP Loyalty Marketing component. Other features include customer segmentation, reward management, and analytics. Companies can use these features to create a comprehensive loyalty program that meets their needs.