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Component: CEC-MKT-LOY
Component Name: SAP Loyalty Marketing
Description: A virtual boundary around a real-world geographical area.
Key Concepts: Geofence is a feature of SAP Loyalty Marketing that allows businesses to define a virtual geographic boundary around a physical location. This boundary can be used to trigger automated marketing campaigns or loyalty rewards when customers enter or leave the area. How to use it: To use geofencing, businesses must first define the boundaries of the geofence. This can be done by entering the coordinates of the desired location into the SAP Loyalty Marketing system. Once the geofence is set up, businesses can then create automated campaigns or loyalty rewards that will be triggered when customers enter or leave the area. Tips & Tricks: When setting up a geofence, it is important to ensure that the boundaries are accurate and up-to-date. Additionally, businesses should consider how they will measure success when using geofencing. This could include tracking customer engagement with campaigns or loyalty rewards triggered by the geofence. Related Information: Geofencing is just one of many features available in SAP Loyalty Marketing. Other features include customer segmentation, loyalty program management, and analytics. Additionally, businesses can integrate their loyalty programs with other SAP solutions such as SAP Customer Data Cloud and SAP Commerce Cloud.