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Component: CEC-MKT-LOY
Component Name: SAP Loyalty Marketing
Description: To move a member of a loyalty program from the current loyalty tier to the next lower tier.
Key Concepts: Downgrade is a term used in SAP Loyalty Marketing to refer to the process of reducing the version of a software product. This process is necessary when a customer wants to move from a higher version of the software to a lower version. How to use it: Downgrade can be done by using the SAP Software Change Manager (SWCM) tool. This tool allows customers to select the version they want to downgrade to and then initiate the downgrade process. The SWCM will then take care of all the necessary steps, such as downloading the new version, installing it, and configuring it. Tips & Tricks: When downgrading, it is important to make sure that all data from the previous version is backed up before initiating the downgrade process. This will ensure that no data is lost during the downgrade process. Additionally, it is important to make sure that all necessary licenses are in place before initiating the downgrade process. Related Information: Downgrade is just one of many processes that can be done using SAP Software Change Manager (SWCM). Other processes include upgrade, patching, and migration. Additionally, SWCM can be used for other SAP products such as SAP ERP and SAP HANA.