What is Manage Agents in SAP CEC-MKT-FIO - Fiori UI for SAP Marketing?

SAP Term: Manage Agents

• Component: CEC-MKT-FIO

• Component Name: Fiori UI for SAP Marketing

• Description: An app that is used for business purposes.

Smart SAP Assistant

• Key Concepts: 
  Manage Agents is a feature of the Fiori UI for SAP Marketing Cloud that allows users to manage their agents. Agents are responsible for executing marketing campaigns and tasks, and this feature allows users to assign tasks to agents, monitor their progress, and review their performance. 
  
  How to use it: 
  To use Manage Agents, users must first create an agent profile. This profile includes information such as the agent’s name, contact information, and skillset. Once the profile is created, users can assign tasks to the agent and monitor their progress. They can also review the agent’s performance by viewing reports on their activities. 
  
  Tips & Tricks: 
  When creating an agent profile, it is important to include as much information as possible so that the agent can be matched with the right tasks. Additionally, it is important to regularly review the agent’s performance in order to ensure that they are meeting expectations. 
  
  Related Information: 
  For more information on Manage Agents, please refer to the SAP Help Portal or contact your local SAP representative.