What is redemption plan in SAP CEC-EMA - SAP Emarsys?

SAP Term: redemption plan

• Component: CEC-EMA

• Component Name: SAP Emarsys

• Description: A plan where members earn points from purchases or engagement and they can redeem them for rewards. The plan may contain multiple tiers and allow advancement between them.

Smart SAP Assistant

• Key Concepts: 
  A redemption plan is a feature of the CEC-EMA SAP Emarsys platform that allows customers to redeem rewards or discounts for purchases. It enables customers to redeem points, vouchers, or other rewards for products or services. The redemption plan also allows customers to track their rewards and discounts, and manage their loyalty programs. 
  
  How to use it: 
  The redemption plan can be used by customers to redeem rewards or discounts for purchases. Customers can select the type of reward they want to redeem, such as points, vouchers, or other rewards. They can then enter the amount of the reward they want to redeem and the product or service they want to purchase. The redemption plan will then calculate the total cost of the purchase and deduct the reward amount from the total cost. 
  
  Tips & Tricks: 
  When using the redemption plan, customers should make sure that they have enough points or vouchers to cover the cost of their purchase. Additionally, customers should keep track of their rewards and discounts so that they can maximize their savings. 
  
  Related Information: 
  The CEC-EMA SAP Emarsys platform also offers other features such as loyalty programs, customer segmentation, and marketing automation. These features can be used in conjunction with the redemption plan to create a comprehensive loyalty program for customers.