What is redemption in SAP CEC-EMA - SAP Emarsys?

SAP Term: redemption

• Component: CEC-EMA

• Component Name: SAP Emarsys

• Description: The act of exchanging balance points for rewards.

Smart SAP Assistant

• Key Concepts: 
  Redemption is a feature of CEC-EMA SAP Emarsys that allows customers to redeem rewards or discounts for purchases. It is a way for businesses to incentivize customers to make purchases and reward them for their loyalty. 
  
  How to use it: 
  To use the redemption feature, customers must first register with the business and create an account. Once they have an account, they can redeem rewards or discounts by entering a code or scanning a QR code at checkout. The rewards or discounts will then be applied to their purchase. 
  
  Tips & Tricks: 
  It is important to make sure that customers are aware of the redemption feature and how to use it. Businesses can do this by sending out emails or notifications about the feature, as well as displaying information about it in-store. 
  
  Related Information: 
  The redemption feature is part of CEC-EMA SAP Emarsys, which is a customer engagement platform that helps businesses create personalized experiences for their customers. It also provides insights into customer behavior and preferences, allowing businesses to better understand their customers and tailor their offerings accordingly.