What is event action in SAP CEC-EMA-LOY - Emarsys Loyalty?

SAP Term: event action

• Component: CEC-EMA-LOY

• Component Name: Emarsys Loyalty

• Description: SAP Emarsys CEC-EMA A Loyalty action to reward Loyalty members on a special event or anniversary, for example, birthday or anniversary of signing up for your store. This Loyalty action does not require interaction from customers.

Smart SAP Assistant

• Key Concepts: 
  Event action is a feature of the CEC-EMA-LOY Emarsys Loyalty component of SAP. It allows users to create automated actions that are triggered when certain events occur. For example, when a customer makes a purchase, an event action can be set up to send them a thank you email or add them to a loyalty program. 
  
  How to use it: 
  To use event action, first create an event in the CEC-EMA-LOY Emarsys Loyalty component. Then, select the action you want to take when the event occurs. You can choose from a variety of actions such as sending an email, adding a customer to a loyalty program, or creating a coupon code. Finally, configure the settings for the action and save it. 
  
  Tips & Tricks: 
  When setting up an event action, make sure to test it before going live. This will ensure that the action is working correctly and that all of the settings are correct. Additionally, make sure to review the settings regularly to ensure they are still up-to-date and relevant. 
  
  Related Information: 
  For more information on event action in CEC-EMA-LOY Emarsys Loyalty, please refer to the SAP Help Portal or contact your SAP representative.