1. SAP Glossary
  2. SAP Upscale Commerce
  3. hard decline


What is hard decline in SAP CEC-COM-UPS - SAP Upscale Commerce?


SAP Term: hard decline

  • Component: CEC-COM-UPS

  • Component Name: SAP Upscale Commerce

  • Description: A permanent authorization failure of a credit card transaction by the issuing bank or card processor.


Smart SAP Assistant

  • Key Concepts: 
    Hard decline is a term used in the CEC-COM-UPS SAP Upscale Commerce component to refer to a transaction that has been declined by the payment processor. This could be due to an incorrect payment method, insufficient funds, or other reasons. 
    
    How to use it: 
    When a transaction is hard declined, the payment processor will not accept the payment and the transaction will not be completed. The customer will need to provide a different payment method or take other steps to complete the transaction. 
    
    Tips & Tricks: 
    When a transaction is hard declined, it is important to communicate this to the customer in a clear and concise manner. This will help them understand why their payment was not accepted and what steps they need to take in order to complete the transaction. 
    
    Related Information: 
    The CEC-COM-UPS SAP Upscale Commerce component also includes other terms related to payments such as soft decline, authorization, and capture. It is important to understand these terms in order to effectively manage payments within the system.
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