What is exception merchandising in SAP CEC-COM-UPS - SAP Upscale Commerce?

SAP Term: exception merchandising

• Component: CEC-COM-UPS

• Component Name: SAP Upscale Commerce

• Description: Category management tools and actionable alerts to gain insight into products or categories. Examples of performance metrics can include profit of total sales, inventory counts, the number of returns, and the number of unique customers.

Smart SAP Assistant

• Key Concepts: 
  Exception merchandising is a feature of SAP Upscale Commerce that allows retailers to create and manage exceptions to their standard pricing and promotional rules. This feature enables retailers to quickly and easily adjust prices and promotions for specific products, customers, or locations. 
  
  How to use it: 
  To use exception merchandising, retailers must first define the rules they want to apply. This includes setting up the criteria for when an exception should be triggered, such as a customer's loyalty status or a product's category. Once the rules are set up, retailers can then create exceptions that override the standard rules. For example, they can set up an exception that discounts a product for a specific customer or location. 
  
  Tips & Tricks: 
  When setting up exception merchandising rules, it is important to consider how the rules will interact with each other. For example, if two rules are set up that both apply to the same product, it is important to consider which rule will take precedence. Additionally, it is important to consider how often the rules should be updated in order to ensure that they remain relevant and effective. 
  
  Related Information: 
  SAP Upscale Commerce also offers other features related to exception merchandising, such as dynamic pricing and promotional optimization. Additionally, SAP Upscale Commerce provides analytics tools that can help retailers better understand their customers and optimize their pricing and promotional strategies.