What is 'question catalog' in SAP CA - Cross-Application Components?

question catalog - Overview

• Component: CA

• Component Name: Cross-Application Components

• Description: The highest level grouping for managing all the text elements from which a questionnaire can be created. A question catalog consists of various catalog groups to which the catalog entries are assigned.

question catalog - Details

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  Key Concepts: 
  Question catalogs are a component of the CA Cross-Application Components in SAP. They are used to store and manage questions and answers related to a particular topic. The questions and answers can be used for customer service, training, or other purposes. 
  
  How to use it: 
  Question catalogs can be used to quickly answer customer inquiries or provide training materials. Questions and answers can be added to the catalog manually or imported from external sources. The catalog can then be searched for relevant questions and answers. 
  
  Tips & Tricks: 
  When creating a question catalog, it is important to ensure that the questions and answers are accurate and up-to-date. It is also important to keep the catalog organized so that it is easy to find the relevant information. 
  
  Related Information: 
  The CA Cross-Application Components also include other features such as Knowledge Management, Learning Management, and Knowledge Transfer. These components can be used in conjunction with the question catalogs to provide a comprehensive solution for customer service and training needs.