What is open question in SAP CA-SUR - Web Survey?

SAP Term: open question

• Component: CA-SUR

• Component Name: Web Survey

• Description: Question type in which no answer possibilities are predefined in the questionnaire, instead a freely formulated answer is expected. Open questions are suitable for such topics where there are not yet any findings and which should be deduced within an explorative study. They can also be included as an addition to closed questions to even out the danger that results are distorted due to an overlooked answer. Different from closed questions, an automatic evaluation of open questions is very restricted, but they offer the possibility to receive very informative data.

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• Key Concepts: 
  Open questions are a type of survey question that allows respondents to provide an open-ended response. They are used to gain insight into the respondent’s thoughts, feelings, and opinions. Open questions are often used in customer satisfaction surveys, market research, and other types of surveys. 
  
  How to use it: 
  Open questions can be used in the CA-SUR Web Survey component of SAP. To create an open question, select the “Open Question” option from the list of available question types. Enter the question text and any additional instructions for the respondent. Once the question is created, it can be added to the survey. 
  
  Tips & Tricks: 
  When creating open questions, it is important to keep them as concise as possible. Long or complex questions can be difficult for respondents to understand and may lead to inaccurate responses. Additionally, it is important to avoid leading questions that may bias the responses. 
  
  Related Information: 
  For more information on creating open questions in SAP CA-SUR Web Survey, please refer to the official SAP documentation. Additionally, there are many online resources available that provide tips and best practices for creating effective survey questions.