1. SAP Glossary
  2. Omnichannel Article Availability
  3. click-and-collect cart


What is click-and-collect cart in SAP CA-RT-CAR-OAA - Omnichannel Article Availability?


SAP Term: click-and-collect cart


Smart SAP Assistant

  • Key Concepts: 
    Click-and-collect cart is a feature of the SAP CA-RT-CAR-OAA Omnichannel Article Availability component. It allows customers to purchase items online and pick them up in store. This feature helps retailers provide a seamless shopping experience for their customers, allowing them to shop online and pick up their items in store without having to wait in line. 
    
    How to use it: 
    To use the click-and-collect cart feature, customers must first select the items they wish to purchase online. Once they have selected their items, they can choose the “click-and-collect” option at checkout. This will generate a unique code that the customer can use to pick up their items in store. The customer can then present this code at the store and receive their items. 
    
    Tips & Tricks: 
    When using the click-and-collect cart feature, it is important to ensure that the customer’s unique code is securely stored and not shared with anyone else. Additionally, it is important to ensure that the customer’s order is ready for pickup when they arrive at the store. 
    
    Related Information: 
    The click-and-collect cart feature is part of SAP’s Omnichannel Article Availability component, which also includes features such as inventory visibility, order management, and delivery tracking. Additionally, SAP offers a range of other solutions for retailers looking to provide a seamless shopping experience for their customers.
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