What is conversation in SAP CA-ML-RAI - SAP Conversational AI?

SAP Term: conversation

• Component: CA-ML-RAI

• Component Name: SAP Conversational AI

• Description: A dialog between a user and a chatbot in which the chatbot executes one or more skills to help the user achieve a goal or resolve an issue.

Smart SAP Assistant

• Key Concepts: 
  SAP Conversational AI is a platform that enables businesses to create automated conversations with their customers. It uses natural language processing (NLP) to understand customer queries and provide accurate responses. It also provides tools for creating and managing chatbots, which can be used to automate customer service tasks.
  
  How to use it: 
  SAP Conversational AI can be used to create automated conversations with customers. It uses NLP to understand customer queries and provide accurate responses. It also provides tools for creating and managing chatbots, which can be used to automate customer service tasks. Additionally, it can be used to create custom workflows and integrate with other systems such as SAP ERP or SAP HANA.
  
  Tips & Tricks: 
  When creating a chatbot, it is important to consider the customer’s needs and the context of the conversation. Additionally, it is important to test the chatbot before deploying it in production. This will ensure that the chatbot is providing accurate responses and is able to handle customer queries effectively.
  
  Related Information: 
  SAP Conversational AI is part of the SAP Intelligent Enterprise Suite, which includes other products such as SAP Leonardo Machine Learning, SAP Cloud Platform, and SAP Analytics Cloud. Additionally, there are many resources available online that provide tutorials and best practices for using SAP Conversational AI.