What is correspondence history in SAP CA-GTF - General Application Functions?

SAP Term: correspondence history

• Component: CA-GTF

• Component Name: General Application Functions

• Description: Provides an overview of the correspondence containers and their editing state.

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• Key Concepts: 
  Correspondence history is a component of the SAP General Application Functions (CA-GTF) that allows users to store and manage all communication related to a particular business transaction. This includes emails, letters, faxes, and other documents. It also provides a way to track the progress of a transaction and view the history of communication related to it. 
  
  How to use it: 
  To use correspondence history, users must first create a correspondence document in the system. This document can be linked to any other business transaction in the system, such as an order or invoice. Once the document is created, users can add additional documents or notes to it. They can also view the history of communication related to the document, including who sent it and when. 
  
  Tips & Tricks: 
  When creating a correspondence document, it is important to include all relevant information such as the sender, recipient, date, and subject. This will make it easier to find the document later on. Additionally, users should always save their documents in the system so that they can be accessed by other users if needed. 
  
  Related Information: 
  Correspondence history is closely related to other components of SAP General Application Functions (CA-GTF), such as workflow and document management. These components can be used together to create an efficient system for managing business transactions and communication.